DMCA & Copyright Policy

Lovento respects legitimate intellectual-property rights and provides a process for copyright complaints concerning user-published material. We also take false, abusive, automated and materially misleading copyright notices seriously. A complaint should identify the copyrighted work, the specific Lovento material at issue, the complainant's authority and the legally required declarations.

Submit a Proper Notice Copyright Support

1. Our Approach

Valid claims are taken seriously; unsupported claims are not treated as proof

Lovento is a user-published classified platform. Users may upload listing text, photographs and other content. Copyright complaints are reviewed on the information supplied and the circumstances reasonably available to Lovento.

A notice does not become valid merely because it contains the words “DMCA”, comes from a law firm, uses an automated template, or demands immediate removal. A claimant should provide the information required to identify the work, the allegedly infringing material and the basis of the claim.

Lovento may request clarification or additional information where a notice is incomplete, ambiguous, internally inconsistent, appears unrelated to copyright, or does not allow the material to be located.

2. Copyright Notice Requirements

What a copyright infringement notice should contain

To allow a complaint to be evaluated efficiently, send a written notice containing the information below.

Required identification

Your full legal name and sufficient contact information, including an email address and other contact details appropriate to the notice.
Identification of the copyrighted work claimed to have been infringed, or a representative list where a notice properly covers multiple works.
The exact Lovento URL for each item you want reviewed. A homepage, city page or search-result URL alone may be insufficient if it does not identify the specific material.
A description that allows Lovento to understand what portion of the material is allegedly infringing.
If available, the original publication/source URL, registration information or other evidence supporting ownership or authority.

Required statements

A statement that you have a good-faith belief that the complained-of use is not authorised by the copyright owner, its agent or the law.
A statement that the information in the notice is accurate.
A statement, under penalty of perjury, that you are the copyright owner or are authorised to act on behalf of the owner of the relevant exclusive right.
Your physical or electronic signature.

3. Evidence & Verification

Information that can help establish a genuine claim

Show the original work

Provide a source, original file, publication history, registration information or other material that reasonably identifies the copyrighted work.

Show your authority

If you are an agent, representative, photographer, agency or rights-management company, explain whose rights you represent and your authority to submit the notice.

Identify the match

Give the exact Lovento URL and explain which image, text or other material is claimed to infringe. Screenshots may be included as supporting context.

4. Incomplete or Defective Notices

A vague complaint may require more information

If a notice does not substantially provide the information needed for a legally effective copyright notification, Lovento may ask the sender to correct or complete it before the complaint can be properly processed.

Examples include notices that do not identify the copyrighted work, do not identify the specific Lovento material, omit required declarations or signature, provide unusable URLs, fail to explain the sender's authority, or merely assert “this is my content” without enough information to evaluate the claim.

This does not prevent Lovento from taking separate action where content independently violates another Lovento policy or where action is otherwise legally required.

5. False, Fraudulent or Abusive Notices

Copyright reporting must not be used as a weapon

Examples of problematic notices

Claiming ownership of photographs, text or other material the sender does not own or control.
Submitting a notice on behalf of a rights owner without actual authority.
Using copyright complaints primarily to remove a competitor, suppress criticism or settle an unrelated personal or commercial dispute.
Knowingly identifying lawful, licensed or authorised material as unauthorised.
Submitting fabricated ownership records, altered evidence or materially false declarations.
Repeated automated notices that fail to identify the specific work and specific allegedly infringing material.

How Lovento may respond

Request additional information or clarification.
Preserve the notice and related communications for dispute, security or legal purposes.
Forward relevant notice information to the affected publisher where appropriate.
Take account of counter-notification information and other evidence.
Restrict abuse of Lovento reporting channels where appropriate and lawful.

Knowingly material misrepresentation can have consequences

Under 17 U.S.C. § 512(f), a person who knowingly materially misrepresents that material or activity is infringing, or that material was removed or disabled by mistake or misidentification, may face liability for damages and certain costs as provided by law. Lovento therefore expects both notices and counter-notices to be submitted carefully and truthfully.

Verify ownershipDo not claim rights you do not hold.

Check permissionConsider licences and authorisations before reporting.

Use exact URLsIdentify the material, not merely the entire website.

Be truthfulRequired declarations are substantive legal statements.

6. What Happens After a Notice

Review, restriction and communication

After receiving a sufficiently complete notice, Lovento may review the identified material and the information supplied. Where appropriate under applicable law and platform policy, Lovento may remove or disable access to identified material and may notify the user who published it.

Lovento may also preserve records relevant to the complaint, account, content and communications. Removal of material in response to a copyright process is not necessarily a final determination by a court that infringement occurred.

Where a notice concerns only a particular image or item, Lovento may take action directed to the identified material rather than unrelated content, where appropriate.

7. Counter-Notification

If your material was removed by mistake or misidentification

If material you posted is removed or disabled following a DMCA notice and you believe the removal resulted from mistake or misidentification — for example, because you own the material, have a valid licence or permission, or believe another copyright limitation applies — you may submit a counter-notification where the DMCA counter-notice procedure is applicable.

A counter-notification should identify the removed material and where it appeared before removal, include your physical or electronic signature and contact information, and contain the statements required by 17 U.S.C. § 512(g), including a statement under penalty of perjury that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification. The statutory process also requires the applicable consent-to-jurisdiction and service-of-process statement.

Because a counter-notification has legal consequences and may result in your information being forwarded to the original claimant, consider obtaining independent legal advice if you are uncertain about your rights.

8. Restoration After Counter-Notice

Counter-notification does not mean automatic immediate restoration

When a legally sufficient counter-notification is received, the DMCA provides a statutory process involving notice to the original complainant and a waiting period before material may be restored, unless Lovento receives notice that the claimant has filed an action seeking a court order to restrain the subscriber from engaging in infringing activity relating to the material.

Lovento may also keep content unavailable where a separate platform rule, safety concern or other lawful basis independently supports restriction.

9. Repeat Infringement

Repeat copyright violations

Where applicable, Lovento may maintain and reasonably implement a policy addressing users who repeatedly infringe copyright. Depending on the circumstances, this may include warnings, content removal, publishing restrictions, suspension or termination of accounts.

Lovento may consider the nature and reliability of notices, counter-notices, retractions, court determinations and other relevant information rather than treating every unverified allegation as an established infringement.

10. Retractions & Resolved Disputes

If a claimant withdraws a complaint

If the copyright owner or authorised representative wishes to retract a prior notice, the retraction should come from the same claimant or an appropriately authorised representative and clearly identify the original complaint and affected Lovento URL(s).

If the parties resolve a copyright dispute directly, they may provide Lovento with clear written information about the resolution. Lovento may verify the communication before changing the status of affected material.

11. Trademark, Privacy & Other Complaints

DMCA is specifically a copyright process

The DMCA copyright process should not be used to report every type of dispute. Complaints about impersonation, privacy, personal data, harassment, spam, misleading listings or other non-copyright matters should be submitted through the relevant Lovento report or support channel.

If your concern is not actually about copyright ownership, email support@lovento.cloud and explain the appropriate issue instead of making a copyright declaration that does not apply.

12. Copyright Contact

Where to send a copyright notice

Lovento Copyright Support
Email: support@lovento.cloud
Website: Lovento.cloud

Email subject recommended: DMCA Copyright Notice – [Exact Lovento URL]

Include the full notice in the email body or as a readable attachment. Do not send passwords, OTPs, banking credentials or unrelated sensitive information.

13. Designated DMCA Agent

Important Section 512 operational requirement

If Lovento relies on the U.S. DMCA Section 512 service-provider safe-harbour framework, the service provider should maintain a designated agent with the U.S. Copyright Office and publish the designated agent's required contact information on the website. The website information and Copyright Office registration should be kept current.

Do not treat support@lovento.cloud alone as completing the U.S. Copyright Office designated-agent registration requirement. The formal designated-agent record should be completed separately with the Copyright Office if Section 512 protection is being relied upon.

14. Legal Notice

This page is a copyright-reporting policy

This policy describes Lovento's copyright complaint process and is not legal advice to a claimant, publisher or other person. Copyright ownership, licences, fair use and other exceptions can involve fact-specific legal questions. Parties should obtain independent legal advice when needed.

Lovento may update this policy to reflect platform changes, legal requirements or improvements to the reporting process.